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Tag: Student Engagement

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Strategies to Tackle Chronic Absenteeism

Hedy Chang from Attendance Works discussed tackling chronic absenteeism post-pandemic through empathy interviews, student focus groups, and a tiered support system. She also referenced the ‘Back to the Classroom’ report by the Ad Council Research Institute, highlighting the importance of positive, supportive messaging. To reduce chronic absenteeism by 50% over five years, Chang emphasized the need for systemic, data-informed strategies, an approach shared by RaaWee K12 Attendance+, which supports schools in making informed, student-centered attendance interventions.

Understanding the Root Causes of Chronic Absenteeism
Hedy Chang from Attendance Works emphasized the critical need to understand why students miss school, advocating for tools like empathy interviews, student focus groups, and attendance cafés to gather meaningful insights. She highlighted a post-pandemic surge in chronic absenteeism driven by weakened learning conditions, such as reduced student engagement, safety concerns, and a lack of belonging.

Tiered Support Systems for Sustainable Change
Chang introduced a tiered support system to address absenteeism, beginning with foundational strategies like clear communication and positive reinforcement, and escalating to more targeted interventions. 

Positive Messaging and Trusted Relationships
Referencing the “Back to the Classroom” report by the Ad Council Research Institute, Chang emphasized the power of positive, supportive messaging over shaming families. She underscored the importance of trusted messengers like teachers in effectively communicating the value of attendance. 

A Nationwide Commitment to Reducing Chronic Absenteeism
Chang proposed a nationwide goal of reducing chronic absenteeism by 50% over five years, a vision already backed by 14 states and Washington, D.C. She called on districts to adopt this goal and work with community partners to build long-lasting, systemic improvements. Like RaaWee K12 Attendance+, Chang’s vision centers on using data-informed strategies and community engagement to drive meaningful, long-term change in student attendance.

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About the Presenter

Hedy Chang is the founder and executive director of the nonprofit initiative, Attendance Works. Founded in 2010, Attendance Works is the nation’s go-to resource for attendance policy and practice. A skilled presenter, facilitator, researcher and writer, Hedy co-authored the seminal report, Present, Engaged and Accounted For: The Critical Importance of Addressing Chronic Absence in the Early Grades, as well as numerous other articles about student attendance. 

Deeply committed to promoting two-generation solutions to achieving a more just society, Hedy has spent over three decades working in the fields of family support, family economic success, education and child development. She served as a senior program officer at the Evelyn and Walter Haas Jr. Fund and as co-director of California Tomorrow. Hedy has a Master’s degree in Public Policy from the Kennedy School of Government at Harvard University and B.A. from Occidental College. In 2024, Hedy was named as the Policy Leader of the Year by the National Association of State Boards of Education. 

In the US, she is a leader in absenteeism, understanding school attendance problems and translating this into practice models for implementation. She is forging partnerships in colleges to establish the area as a formal field of study.

Posted in BlogsTagged #Attendance, Attendance Improvement, Chronic Absenteeism, Intervention, Preventing-Absenteeism, Proactive, School, Student Attendance, Student Engagement, StudentsLeave a Comment on Attendance Works Toolkits and Resources Review 2024-25
Beyond Solo Acts: How Teams Supporting Schools Orchestrate Attendance Success

What if the solution to chronic absenteeism isn’t more rules, more blame, or more pressure, but more harmony?
You have probably heard the saying, "It takes a village to raise a child". But in the world of student attendance, it might be more accurate to say, "It takes an orchestra". Not just any orchestra, one where schools don’t play solo, but where every instrument, from district leaders to community agencies, hits the right note at the right time.

In education, few challenges have proven more stubborn or more consequential than student absenteeism. The instinct to address it school-by-school, case-by-case, is understandable. But as many districts have discovered, tackling absenteeism in isolation leads to inconsistent efforts, limited results, and missed opportunities for impact.

To create meaningful and lasting improvements in student attendance, it’s time to stop thinking in silos and start thinking in systems.

Attendance Improvement Requires More Than a School-Based Response

While schools are central to identifying and responding to absenteeism, they cannot do it alone. Too often, responsibility for attendance is placed solely on educators and families, while wider support structures; policy alignment, cross-agency collaboration, data integration, and professional development are missing or underutilized.

Districts and agencies that make significant progress tend to have one thing in common: interdisciplinary, coordinated teams that support schools in a structured and sustained way.

These teams, often situated within districts, municipalities, or regional authorities work across schools to provide coaching, training, data tools, policy support, and direct student and family services. They are not add-ons. They are essential infrastructure.

From Silos to Strategic Collaboration

One of the clearest barriers to attendance progress is fragmentation. In many districts, attendance data systems, intervention strategies, and communication tools don’t align either within schools or between schools and central offices. This creates inefficiencies that affect everything from how early signs are identified to how families are engaged.

Strong support teams bridge these gaps. They help schools move from isolated practices to a shared, district-wide approach. And they do so by building clarity, connection, and capacity at every level.

This shift also requires a cultural change; one that reframes attendance not just as a compliance issue, but as a reflection of student well-being, engagement, and belonging.

What Effective Support Looks Like in Practice

Districts that are seeing results in attendance improvement are doing a few things differently:

1. They embed attendance in leadership and strategy

Attendance is not treated as a standalone issue. It’s discussed regularly at leadership meetings, aligned with instructional and equity goals, and supported with clear ownership structures across teams.

2. They invest in professional development

Attendance-related training goes beyond processes. Staff are equipped to build relationships, identify root causes, and respond with culturally responsive, trauma-informed strategies.

3. They support early intervention

Through tools, protocols, and training, schools are enabled to recognize and respond to emerging attendance patterns before they become chronic.

4. They build family partnerships, not just outreach

Effective districts offer home visits, multilingual communications, liaison roles, and family-focused strategies that go deeper than reminders and policy letters.

5. They personalize pathways when needed

Support teams help schools explore creative re-engagement options, including flexible scheduling, personalized plans, and alternative education pathways for students struggling in traditional models.


Strategic Support Creates Scalable Impact

Improving attendance is not about finding the perfect toolkit, it’s about creating the right conditions. That means having the right people, policies, training, and data systems in place to respond proactively, not reactively.

Teams Supporting Schools (TSS) play a central role in helping schools translate guidance into action, scale what works, and learn from what doesn’t. And critically, they ensure that no school is left to figure it out on its own.

In short, attendance improvement isn’t a solo act. It’s a coordinated performance.

The more harmonized the effort, the stronger the outcomes.

Dr. David Heyne, PhD

Dr. DAVID HEYNE, PHD

With over 30 years of experience in the field of school attendance, Dr. David Heyne brings diverse expertise spanning practical, research, and scholarly work. He is co-founder and executive team member of INSA (the International Network for School Attendance), co-founder of the KNSA (Dutch Knowledge Network for School Attendance), and offers freelance services through Excellence in Attendance Support, actively collaborating with professionals to make a positive impact on school attendance and young people’s relationship with education and well-being.

Currently serving as Honorary Associate Professor at Deakin University in Australia, David’s academic journey includes roles at the University of Melbourne and Monash University in Australia, and more recently, at Leiden University in the Netherlands.

Dr. Carolyn Gentle-Gennity, PhD, Butler University
Dr. Carolyn Gentle-Genitty

Dr. CAROLYN GENTLE-GENITTY, PHD

Dr. Carolyn Gentle-Genitty is a social work scholar, youth advocate, and higher education leader with over 25 years of experience. She holds a PhD in Social Work from Indiana University, where her research focused on truancy and school social bonding.

She currently serves as the inaugural dean of Founder’s College at Butler University, a program dedicated to expanding access to higher education. A former Assistant Vice President at Indiana University, Dr. Gentle-Genitty is also the founder of Attendance USA and a prolific researcher with expertise in school attendance and academic policy.

Her work continues to influence policy, research, and practice in education and youth development.

Posted in BlogsTagged #Attendance, Attendance Improvement, Chronic Absenteeism, Intervention, Preventing-Absenteeism, Proactive, School, Student Attendance, Student Engagement, StudentsLeave a Comment on Beyond Solo Acts: How Teams Supporting Schools Orchestrate Attendance Success
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Description

Alicia Bradley, Director of Student Services at Duncanville ISD, shared two flexible attendance models that boosted ADA funding and student success. RaaWee K12 Solutions, a proud partner, supports such innovations with data-driven tools that streamline attendance tracking, helping districts like Duncanville implement effective, flexible programs for at-risk and dual credit students.

Flexible Models to Maximize Instructional Minutes

Duncanville ISD is implementing innovative attendance strategies to better support student success and improve Average Daily Attendance (ADA) funding. Through the Optional Flexible School Day Program (OFSDP), at-risk students can earn attendance with just 45 minutes of daily instruction. In the 2023–2024 school year, six students participated, resulting in a 3% ADA increase from 70% to 73%.

A second approach, the dual credit flexible day model, uses a state-approved waiver to allow 11th and 12th graders enrolled in Dallas College to receive full ADA funding without traditional attendance requirements, preserving instructional quality while respecting students’ academic commitments.

Data-Driven Attendance Solutions

These models were designed in response to attendance trends identified through continuous monitoring, such as seasonal declines at Duncanville Collegiate High School and fluctuations at Pace High School. The OFSDP personalizes instruction through designated flex days, while the dual credit model aligns with state compliance without disrupting college coursework.

Enhancing Accuracy with Smart Tools

Accurate documentation is essential for both compliance and funding. RaaWee K12 Attendance+ supports these initiatives by offering robust tools for tracking instructional minutes, analyzing attendance patterns, and generating reports. As Duncanville ISD continues refining its strategies, smart solutions like RaaWee play a key role in linking academic success to sustainable attendance practices.

Alicia Bradley, Director of Student Services
Email Alicia Bradley

About the Presenter

Alicia Bradley, Director of Student Services at Duncanville ISD, TX

Alicia Bradley serves as the Director of Student Services for Duncanville Independent School District (ISD), where she leads a department dedicated to supporting the academic and personal success of students. Under her leadership, the Student Services Department coordinates essential programs and services, including attendance and truancy management, enrollment, residency verification, student transfers, and support for students in foster care or experiencing homelessness. The department also assists with legal and custodial matters, ensuring that all students have access to the resources they need to thrive.​

Posted in BlogsTagged #Attendance, Attendance Improvement, Chronic Absenteeism, Intervention, Preventing-Absenteeism, Proactive, School, Student Attendance, Student Engagement, StudentsLeave a Comment on Every Day Matters in Duncanville ISD: The Tale of 2 Attendance Models
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Amir Alavi with Katy Wood discussed shifting SARB from punitive to restorative, using empathy and tailored support. Katie introduced a restorative SART contract that focuses on empathy, understanding family barriers, and providing tailored support. The district expanded attendance teams and uses restorative language. RaaWee K12’s truancy prevention software streamlines this process by auto-filling contract data, saving staff time.

Reframing the SARB Process Through a Restorative Lens

Katie and Amir introduced a restorative lens to the traditional SARB process, advocating for a shift from punitive enforcement to empathetic engagement. Using the case of “John Doe,” a hypothetical seventh-grade student navigating ADD, family instability, and trauma, they illustrated how court threats and truancy warnings often compound disengagement rather than solve it.

Building Trust Through Restorative SART Contracts

To foster trust and build bridges, Katie shared a restorative SART contract that helps uncover family challenges through thoughtful dialogue. It includes structured prompts for background context, discussion, and barrier identification; guiding teams toward individualized, supportive interventions. Restorative language and parental partnership were highlighted as essential in creating a safe space for families.

Strengthening Support with Attendance Teams and Technology

The district has bolstered its support infrastructure by deploying attendance teams across school sites, ensuring deeper connection and continuity. RaaWee K12’s truancy prevention platform complement these restorative efforts by integrating tools like the SART contract into its system. Beyond automation, it enables staff to spend less time on paperwork and more time building the relationships that drive long-term student engagement.

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Katy Wood
Email Katy Wood

About the Presenter

Amir Alavi, MA JD, Director of Chronic Absenteeism Reduction, Riverside County Office of Education;.

Amir Alavi is a seasoned criminal defense attorney in Riverside County, California, with over a decade of experience as a Deputy District Attorney. He has handled thousands of cases, giving him deep insight into both prosecution and defense strategies. Now leading Alavi Law, he focuses on criminal defense, DUI, and vehicular offenses. Known for his client-centered approach, Alavi combines strong advocacy with a commitment to helping clients make lasting, positive life changes.

 

Co-Presenter

Katy Wood, MS, NCSP, LEP #3926, Coordinator – Student Support, Attendance & Section 504, Murrieta Valley Unified School DistrictCo-

Posted in BlogsTagged #Attendance, Attendance Improvement, Chronic Absenteeism, Intervention, Preventing-Absenteeism, Proactive, School, Student Attendance, Student Engagement, StudentsLeave a Comment on Restorative Practices for the SART

Introduction

On January 19, the Katy Independent School District Team shared their comprehensive approach to Attendance Improvement at the Every Day Matters Summit. Check it Out!

About Katy ISD

Katy Independent School District (Katy ISD) is located in Katy, Texas, just west of Houston. Katy ISD values unique learners and promotes personalized learning experiences. The district believes that collaboration, honoring all voices, fosters ownership and personal accountability.

Role in Attendance and Truancy

In terms of attendance and truancy, everyone at both campus and district levels plays a crucial role. The Departments of Attendance and Truancy, under School Leadership and Support, create guidelines and training to help campuses re-engage students in regular attendance. These departments ensure accurate attendance coding and systematic truancy prevention to combat low attendance rates and promote academic success.

Campus-Level Strategies

At the campus level, principals and their teams know their students best. They have the autonomy to implement strategies that maximize attendance results. 

Mayde Creek High School exemplifies this approach by fostering an attendance-focused culture. Serving 2,935 culturally diverse students, 80% of whom are economically disadvantaged, the school’s support staff collaborates to meet with students, review attendance records, and create Attendance Improvement Plans.

Chronic Absenteeism Challenges and Solutions

Reaching students and families can be challenging, but persistence leads to successful home visits, which provide opportunities for connection and referrals to counseling or social services. These visits are vital for truancy prevention and should always involve two team members to address root causes and offer resources.

Utilizing Tools for Attendance Improvement

Mayde Creek High School effectively uses tools like RaaWee dashboards and internal attendance reports to track and share attendance information. Friendly competitions among grade levels and daily attendance updates motivate students to attend class consistently.

Importance of Teamwork

Working together is key to improving attendance. Dropout Prevention Facilitators, Academic Counselors, Social Workers, and other staff serve as the first point of contact for families. Regular collaboration among these roles enables the development of effective action plans for attendance improvement, ensuring that everyone makes a difference.

Gabriela Pulido, Katy ISD
Gaby Pulido, Katy ISD, TX

About the Author

Gabriela Pulido
Dropout Prevention, Intervention, and Recovery Coordinator, Katy ISD
gabrielapulido@katyisd.org

Posted in BlogsTagged Attendance, Attendance Improvement, RaaWee, RaaWee K12, Student Attendance, Student EngagementLeave a Comment on Leveraging Attendance Supports to Improve Student Success in Katy ISD

Recent Posts

  • Attendance Works Toolkits and Resources Review 2024-25
  • Guess Less, Know More: Turning Attendance Data into Real Student Support
  • Beyond Solo Acts: How Teams Supporting Schools Orchestrate Attendance Success
  • The Essential School Attendance Team: Weaving Success for Every Student
  • Every Day Matters in Duncanville ISD: The Tale of 2 Attendance Models
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RaaWee K12 Solutions, solely focused on the challenges of Chronic Absenteeism and Truancy for more than 10 years, provides RaaWee K12 Attendance+ to educational institutions and their leaders for foolproof tracking, simplified outreach, timely 2-way communication, barrier-solving collaboration, simplified document preparation, powerful data analysis, and centralized storage tools that result in successful Student Attendance Improvement.

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RaaWee Attendance+ (also known as RaaWee K12 Truancy & Dropout Prevention System (TDPS)), is a comprehensive collaboration platform, that implements student attendance and participation improvement strategies. The most robust and scalable platform provides school districts with essential best practices and robust tools for preventing chronic absenteeism and truancy, regardless of the District’s education delivery model – Online, At-School Learning, or Hybrid.

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DISTRICT PARTNERS

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  • ACHIEVING ATTENDANCE IMPROVEMENT
  • PROFESSIONAL SERVICES

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  • EVERYDAY MATTERS SUMMIT

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Dr. Carolyn Gentle-Genitty

Dr. Carolyn Gentle-Genitty, founder, lead consultant, and Chief Education Officer for Pivot Attendance Solutions, has inspired many administrators, educators, students, and school social workers as a past chair of the school’s concentration Masters Curriculum, tenured professor, and Director of the Bachelors for Social Work Program. Having worked closely with Indiana Department of Education to assist school counselors in acquiring a school counselor license and coordinating curriculum mapping and application, she knows the intricacies of working with school-community partnerships. She has been a forerunner in responding to school absenteeism, truancy, and social bonding. She has over 30 years in youth development, 20 years in dropout and truancy and more specifically she brings over 12 years studying, researching, presenting, and writing about absenteeism locally, nationally, and internationally. In the US she is a leader in absenteeism and understanding school attendance problems and translating such into practice models for implementation. She is forging partnerships in colleges to establish the area as a formal field of study.

Dr. Kim Wallace

Dr. Kim Wallace, professional education consultant with Process Makes Perfect, and author of Leading the Launch, published by Solution Tree in September 2021, outlines a field-tested ten-stage process for successfully vetting and sustaining new initiatives in schools and districts. Dr. Wallace’s book shares a developed structure to regulate programs, protocols, and adoptions districtwide. This process was the result of her career in public education of almost three decades, starting as a high school teacher and instructional coach before moving into site administration. After earning her doctorate from UC Davis in 2012, Kim was promoted to Director of Instructional Technology in Davis, CA and then Assistant Superintendent of Instruction in Fremont, CA. In 2017, she became the superintendent of Fremont Unified—one of the top twenty largest districts in California—where Kim discovered a true passion for creating systems to navigate organizational progress. A deft strategist and expert who has served in four diverse districts, Dr. Wallace believes that her “personal and professional purpose is helping educators (re)claim their power to positively transform our schools and districts from the inside out.”

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