What if schools could spot attendance issues before they became patterns? What if student data didn’t just describe the past but helped shape better futures?

Across education systems, the call for smarter student support is growing louder. And as this Guess Less, Know More white paper points out, the difference between reactive and proactive support often comes down to one thing: how data is used.

Why Attendance Data Often Falls Short

Schools gather data every day. But collection alone doesn’t drive outcomes. Without the tools, time, and mindset to make sense of the numbers, valuable insights go unnoticed and students in need remain unsupported.

From inconsistent reporting practices to outdated systems and limited training, there’s a disconnect between what schools have and what they need to take informed action. This white paper, informed by voices across North America, Europe, and Australia, offers a clear message: data is most powerful when it’s used intentionally and in context.

From Data to Action

To move from compliance to connection, the education sector needs to reframe how it thinks about attendance information.

1. Normalize a culture of curiosity
Data shouldn’t be a burden. When teachers and staff see it as a tool for connection and problem-solving not paperwork, it begins to support real change.

2. Build consistency into collection

Standardizing attendance categories and reporting practices across schools and districts makes data more meaningful and more actionable.

3. Go beyond surface-level

Dig deeper. Look at absence patterns by grade level, demographics, or even day of the week. Often, the real story lives just below the surface.

4. Create space for shared ownership

When counselors, administrators, and family liaisons have shared access to data, interventions become more timely and tailored. Collaboration turns insight into impact.

Smarter Infrastructure Enables Smarter Support

Behind every successful intervention is a system that makes it possible. The paper emphasizes the growing importance of intervention management systems digital platforms designed not just to track data, but to help schools use it.

These tools enable schools to:

  • Identify students in need of support earlier
  • Automate outreach while keeping it personalized
  • Document and refine intervention strategies over time
  • Provide a fuller picture of student progress, beyond attendance alone

Some districts are already leveraging this shift through platforms like RaaWee Attendance+, which help streamline communication, track interventions, and surface insights in real-time, all while reducing manual workload. 

Where Data Meets Relationships

At the heart of every data point is a student. A real person with challenges, context, and potential.

The Guess Less, Know More approach doesn’t stop at tracking presence, it looks at participation, engagement, and progress. By layering in insights from student surveys, academic performance, and even home-school connection metrics, schools can move from surface-level fixes to meaningful, sustainable support.

Because when we stop guessing and start knowing, we don’t just improve attendance. We help students show up and thrive. 

Curious What This Looks Like in Practice?

See how our solutions can help your district act on the data you already have.
Get a Demo to know how streamlined intervention can support every student’s journey. 

David Heyne
Dr. David Heyne, PhD

Dr. DAVID HEYNE, PHD

With over 30 years of experience in the field of school attendance, Dr. David Heyne brings diverse expertise spanning practical, research, and scholarly work. He is co-founder and executive team member of INSA (the International Network for School Attendance), co-founder of the KNSA (Dutch Knowledge Network for School Attendance), and offers freelance services through Excellence in Attendance Support, actively collaborating with professionals to make a positive impact on school attendance and young people’s relationship with education and well-being.

Currently serving as Honorary Associate Professor at Deakin University in Australia, David’s academic journey includes roles at the University of Melbourne and Monash University in Australia, and more recently, at Leiden University in the Netherlands.

Dr. Carolyn Gentle-Gennity, PhD, Butler University
Dr. Carolyn Gentle-Genitty

Dr. CAROLYN GENTLE-GENITTY, PHD

Dr. Carolyn Gentle-Genitty is a social work scholar, youth advocate, and higher education leader with over 25 years of experience. She holds a PhD in Social Work from Indiana University, where her research focused on truancy and school social bonding.

She currently serves as the inaugural dean of Founder’s College at Butler University, a program dedicated to expanding access to higher education. A former Assistant Vice President at Indiana University, Dr. Gentle-Genitty is also the founder of Attendance USA and a prolific researcher with expertise in school attendance and academic policy.

Her work continues to influence policy, research, and practice in education and youth development.

Weaving Success for Every Student: The Essential School Attendance Team

Absenteeism is more than just missed days, it’s missed opportunities, missed connections, and for many students, missed chances to thrive.

In today’s educational landscape, ensuring students show up and stay engaged takes more than policies and reminders, it takes a team. A strong, intentional, collaborative team.That’s where the Essential School Attendance Team comes in. This isn't about bureaucracy, it’s about belonging, it’s about a group of passionate educators and professionals coming together to make sure every student feels seen, supported, and empowered to attend, not out of obligation, but because they want to.

A Shift in Mindset – From Policy to People: TEAMWORK

For decades, absenteeism was tackled with warnings, punishments, and rigid attendance codes. But research and lived experience have flipped the script. Now, we know the key isn’t in scolding, it’s in support. The attendance team’s approach is rooted in empathy and strategy. It’s about asking the right questions: Why is this student not showing up? What’s going on beneath the surface? How can we help, not penalize?

It’s a shift from compliance to connection.

The Core Four and So Much More: TEAM MEMBERS

At the heart of every effective attendance team are what the whitepaper calls “The Core Four”:

  1. A data analyst
  2. A behavioral and social-emotional expert
  3. A learning specialist
  4. A school administrator

Together, these individuals form a powerful brain trust, combining numbers, insight, experience, and authority to craft solutions tailored to student needs. But the beauty of the model is in its flexibility and inclusivity. Teachers, counselors, community partners, even parents and students can all bring something vital to the table. This isn’t a closed circle. It’s a growing, evolving web of collaboration.

A Framework That Works: The 3D PYRAMID

The whitepaper introduces a game-changing tool: the 3D Pyramid Framework, a multidimensional model to guide interventions.

  • Level 1 is all about prevention. Proactive policies, strong relationships, positive school culture.
  • Level 2 identifies students at risk early and offers timely, tailored support.
  • Level 3 digs deeper; providing intensive, wraparound interventions for students with chronic absenteeism.

The pyramid’s structure also recognizes why students miss school: emotional distress, disengagement, logistical challenges, or systemic inequities. Each “face” of the pyramid reflects a different challenge, and the team tailors support accordingly. It’s not just a visual aid, it’s a mindset shift.

Beyond School Walls: Community, Communication, and Tech

One of the most inspiring takeaways? Attendance work doesn’t stop at the school gate.

Strong teams build bridges with families, healthcare providers, social services, and community organizations. With smart use of technology dashboards, communication tools, and intervention management systems. They track progress, identify patterns, and coordinate support in real time.

In the right hands, data becomes a lens to see students clearly, not just numbers, but stories waiting to be heard.

Building a Future Where Every Student Belongs

Ultimately, this work is about more than attendance. It’s about making sure every student knows: You matter. We want you here.

Dr. Heyne’s whitepaper reminds us that addressing absenteeism is not a side project, it’s central to student success. And it takes all of us: educators, families, communities. So, let’s stop thinking of attendance as a checklist. Let’s start seeing it as a culture, one of belonging, resilience, and opportunity.

Ready to start weaving your own attendance success story?

Check out the full whitepaper and explore how your school can build a team that transforms not just attendance but lives.

David Heyne
Dr. David Heyne, PhD

Dr. DAVID HEYNE, PHD

With over 30 years of experience in the field of school attendance, Dr. David Heyne brings diverse expertise spanning practical, research, and scholarly work. He is co-founder and executive team member of INSA (the International Network for School Attendance), co-founder of the KNSA (Dutch Knowledge Network for School Attendance), and offers freelance services through Excellence in Attendance Support, actively collaborating with professionals to make a positive impact on school attendance and young people’s relationship with education and well-being.

Currently serving as Honorary Associate Professor at Deakin University in Australia, David’s academic journey includes roles at the University of Melbourne and Monash University in Australia, and more recently, at Leiden University in the Netherlands.

Description

Alicia Bradley, Director of Student Services at Duncanville ISD, shared two flexible attendance models that boosted ADA funding and student success. RaaWee K12 Solutions supports such innovations with data-driven tools that streamline attendance tracking, helping districts like Duncanville implement effective, flexible programs for at-risk and dual credit students.

Flexible Models to Maximize Instructional Minutes

Duncanville ISD is implementing innovative attendance strategies to better support student success and improve Average Daily Attendance (ADA) funding. Through the Optional Flexible School Day Program (OFSDP), at-risk students can earn attendance with just 45 minutes of daily instruction. In the 2023–2024 school year, six students participated, resulting in a 3% ADA increase from 70% to 73%.

A second approach, the dual credit flexible day model, uses a state-approved waiver to allow 11th and 12th graders enrolled in Dallas College to receive full ADA funding without traditional attendance requirements, preserving instructional quality while respecting students’ academic commitments.

Data-Driven Attendance Solutions

These models were designed in response to attendance trends identified through continuous monitoring, such as seasonal declines at Duncanville Collegiate High School and fluctuations at Pace High School. The OFSDP personalizes instruction through designated flex days, while the dual credit model aligns with state compliance without disrupting college coursework.

Enhancing Accuracy with Smart Tools

Accurate documentation is essential for both compliance and funding. RaaWee Attendance+ supports these initiatives by offering robust tools to track instructional minutes, analyze attendance patterns, and generate reports. As Duncanville ISD continues refining its strategies, smart solutions like RaaWee play a key role in linking academic success to sustainable attendance practices.

About the Presenter

Alicia Bradley, Director of Student Services at Duncanville ISD, TX

Alicia Bradley serves as the Director of Student Services for Duncanville Independent School District (ISD), where she leads a department dedicated to supporting the academic and personal success of students. Under her leadership, the Student Services Department coordinates essential programs and services, including attendance and truancy management, enrollment, residency verification, student transfers, and support for students in foster care or experiencing homelessness. The department also assists with legal and custodial matters, ensuring that all students have access to the resources they need to thrive.

Amir Alavi with Katy Wood discussed shifting SARB from punitive to restorative, using empathy and tailored support. Katy introduced a restorative SART contract that focuses on empathy, understanding family barriers, and providing tailored support. The district expanded attendance teams and uses restorative language. RaaWee truancy prevention software streamlines this process by auto-filling contract data, saving staff time.

Reframing the SARB Process Through a Restorative Lens

Katy and Amir introduced a restorative lens to the traditional SARB process, advocating for a shift from punitive enforcement to empathetic engagement. Using the case of “John Doe,” a hypothetical seventh-grade student navigating ADD, family instability, and trauma, they illustrated how court threats and truancy warnings often compound disengagement rather than solve it.

Building Trust Through Restorative SART Contracts

To foster trust and build bridges, Katy shared a restorative SART contract that helps uncover family challenges through thoughtful dialogue. It includes structured prompts for background context, discussion, and barrier identification; guiding teams toward individualized, supportive interventions. Restorative language and parental partnership were highlighted as essential in creating a safe space for families.

Strengthening Support with Attendance Teams and Technology

The district has bolstered its support infrastructure by deploying attendance teams across school sites, ensuring deeper connection and continuity. RaaWee’s truancy prevention platform complements these restorative efforts by integrating tools like the SART contract into its system. Beyond automation, it enables staff to spend less time on paperwork and more time building the relationships that drive long-term student engagement.

About the Presenter

Amir Alavi, MA JD, Director of Chronic Absenteeism Reduction, Riverside County Office of Education;.

Amir Alavi is a seasoned criminal defense attorney in Riverside County, California, with over a decade of experience as a Deputy District Attorney. He has handled thousands of cases, giving him deep insight into both prosecution and defense strategies. Now leading Alavi Law, he focuses on criminal defense, DUI, and vehicular offenses. Known for his client-centered approach, Alavi combines strong advocacy with a commitment to helping clients make lasting, positive life changes.

Co-Presenter

Katy Wood, MS, NCSP, LEP #3926, Coordinator – Student Support, Attendance & Section 504, Murrieta Valley Unified School DistrictCo-

Significant Strides

Aldine ISD is making significant strides in tackling chronic absenteeism and addressing attendance improvement with a clear strategy rooted in data, structure, and support. With nearly 60,000 students, the district improved its average daily attendance (ADA) by over 1% in just one year, translating into more than $6 million in regained funding and reduced chronic absenteeism from 33.3% to 26.3%. 

At the heart of this progress is a focused approach to identifying barriers and delivering personalized interventions, prioritizing students, empowering campuses, and leveraging the right tools.

Structure First: Clear Roles, Shared Ownership

Aldine ISD started by fixing internal gaps. Each attendance role; administrators, assistant principals, clerks, and registrars was clearly defined. This created shared ownership across the system. Weekly check-ins and meetings ensured regular updates on interventions and student progress.

Real-Time Data Drives Smarter Student Supports

Instead of guessing, Aldine ISD uses real-time data to guide decisions. Through RaaWee Attendance+, the district tracks patterns and monitors interventions at both student and campus levels.

This tool highlights areas needing attention and reveals trends. District leaders can then focus resources where they matter most. Weekly reports sent to principals and assistant principals keep everyone aligned and ready to act.

Tiered Support for Targeted Impact

Support isn’t one-size-fits-all. Campuses are tiered based on attendance data. These tiers adjust during the year, depending on performance and need. Each tier comes with clear resources and guidance, creating a supportive not punitive system.

Students in the “yellow” group, who are beginning to slip, get special attention. By stepping in early, the district helps prevent chronic absenteeism.

Strategic Outreach for Student Re-Engagement

Barriers often go beyond school. That’s why the district uses layered outreach. First come calls and texts. If needed, home visits follow. These visits help reconnect families and uncover deeper needs, like relocation or additional support.

Encouragement Through Positive Reinforcement

To keep students engaged, each campus gets a small incentive budget. These funds are used creatively; treats, school supplies, event invites to reward attendance improvements. This builds a culture that values and celebrates showing up.

Equity-Driven, Action-Oriented Approach

Aldine ISD’s model shows that real change comes from systems, data, and people working together. Tools like RaaWee make it easier to spot problems early and act quickly.

By focusing on the right students at the right time, the district delivers support where it’s needed most. This targeted, data-driven approach ensures every resource makes a difference, especially for those most at risk.

Addressing the Chronic Absentee Recovery Issue

Madelyn Jackson and Jennifer Peterson from Val Verde USD have implemented effective strategies to tackle chronic absenteeism through a structured approach that includes SART (School Attendance Review Team) meetings and home visits. By leveraging the RaaWee Attendance+ tools and mobile app, they have created a comprehensive system that addresses the unique challenges faced by students who struggle with attendance.

Their team conducts around 4,000 SART meetings annually, alongside approximately 150 home visits, placing a strong emphasis on early intervention and personalized support for each student identified as chronically absent. This proactive approach has led to impressive outcomes, with the program achieving a remarkable 96.7% attendance rate. Notably, significant improvements in attendance have been observed following home visits, showcasing the effectiveness of their tailored strategies.

Hosting SART Meetings

The SART meetings are carefully structured to involve both parents and attendance specialists initially at the primary level, gradually including students at the secondary level. These meetings serve as a crucial platform for discussing the detrimental impact of absences on academic performance and the overall well-being of students. When attendance does not improve after these interventions, cases are escalated to the School Attendance Review Board (SARB). This board comprises community partners, including a district attorney, social worker, district nurse, and other district representatives, ensuring a collaborative approach to addressing attendance issues.

Individualizing Home Visits

In addition to SART meetings, attendance specialists perform approximately 150 home visits each year. These visits are designed to provide personalized support, conduct wellness checks, and verify residency. By engaging with families in their home environments, the specialists can better understand the barriers to attendance and offer targeted assistance. The personal touch of these visits has proven to significantly improve attendance rates, reinforcing the district’s unwavering commitment to the success of its students.

Resulting Attendance Success

Before the COVID-19 pandemic, the program had successfully maintained a 96.7% attendance rate, indicative of the positive impact of their strategies. The team effectively utilizes the RaaWee Attendance+ mobile app for streamlined tracking, efficient route planning, and thorough documentation, which enhances their outreach efforts and improves response times.

This comprehensive approach has been instrumental in re-engaging students and families, ensuring not only better attendance outcomes but also fostering a supportive community that values education and student success. By addressing chronic absenteeism head-on, Val Verde USD exemplifies a commitment to creating a nurturing learning environment for all its students.

Proactive Absenteeism Prevention

Dr. Caroline Gentle-Genitty emphasized proactive absenteeism prevention by tracking attendance, participation, and social factors. She highlighted RaaWee Attendance+ as an exemplary tool for comprehensive data and response. She advocated for integrated systems, prosocial relationships, and policy changes, stressing external influences like sleep and food security in improving attendance.

Understanding Attendance Beyond the Classroom

Dr. Gentle-Genitty highlighting the importance of addressing both in-school and out-of-school factors that contribute to absenteeism. Beyond attendance tracking, she highlighted the role of sleep quality, food security, and home environment in student engagement.

Data-Driven Insights for Intervention

Integrated data systems are key to understanding student behavior. Gentle-Genitty advocated for comprehensive tracking of attendance, participation, and social bonding to provide a holistic view of student experiences. She underscored the importance of direct and indirect control, such as incentives and prosocial relationships, in improving attendance.

Leveraging RaaWee Attendance+ for Monitoring

As an early contributor to RaaWee Attendance+, Gentle-Genitty highlighted its ability to identify attendance barriers and support interventions. The platform integrates multiple data points, allowing educators to make informed decisions that target the root causes of absenteeism.

Collaboration for Long-Term Impact

Successful attendance strategies require cooperation between schools, families, and communities. Action items included revisiting tardy policies, leveraging data for targeted interventions, and continuously reviewing research to refine attendance initiatives.

Shaping Policy for Sustainable Change

Gentle-Genitty stressed the need for policy adjustments and ongoing evaluation to ensure schools are effectively addressing absenteeism. By integrating data, collaboration, and proactive strategies, schools can create lasting improvements in student attendance.

About the Presenter

Dr. Carolyn Gentle-Genitty, founder, lead consultant, and Chief Education Officer for Pivot Attendance Solutions, TX

She has inspired many administrators, educators, students, and school social workers as a past chair of the school’s concentration Masters Curriculum, tenured professor, and Director of the Bachelors for Social Work Program. Having worked closely with Indiana Department of Education to assist school counselors in acquiring a school counselor license and coordinating curriculum mapping and application, she knows the intricacies of working with school-community partnerships. She has been a forerunner in responding to school absenteeism, truancy, and social bonding. She has over 30 years in youth development, 20 years in dropout and truancy and more specifically she brings over 12 years studying, researching, presenting, and writing about absenteeism locally, nationally, and internationally.

In the US she is a leader in absenteeism and understanding school attendance problems and translating such into practice models for implementation. She is forging partnerships in colleges to establish the area as a formal field of study.

Summary

Sharon Bradley, Director of Family and Social Services at Plano ISD, stressed the role of adult presence in reducing chronic absenteeism, which has nearly doubled to 26% since the pandemic. She highlighted trust-building, creating welcoming spaces, engaging with curiosity, restorative practices, and recognizing good attendance as key strategies. Data-driven solutions, like RaaWee Attendance+, can further support districts in tackling absenteeism through targeted interventions and proactive engagement.

Building Connections to Combat Chronic Absence

Chronic absence in Texas has nearly doubled since the pandemic, reaching 26%. External factors like family struggles, personal challenges, and weak adult connections significantly impact student attendance. Creating welcoming school environments, engaging students with curiosity, and using restorative practices can help address these barriers. Instead of punitive measures, logical consequences such as making up instructional time through tutoring or leadership roles support accountability while keeping students engaged.

Encouraging Positive Attendance Habits

Recognizing and celebrating good attendance is crucial. Plano ISD uses incentives like positive tardy slips, social media recognition, and parent acknowledgments to encourage engagement. Educators are encouraged to apply strategies like “The Power of Being Seen” to identify students lacking strong adult connections and foster relationships that promote attendance.

Strengthening Attendance Through Collaboration and Data

Consistent school-wide messaging and professional development help reinforce attendance priorities. A collaborative approach involving teachers, administrators, families, and the community ensures students feel valued and motivated to attend regularly. As Plano ISD continues refining its approach, integrating advanced attendance tracking solutions like RaaWee Attendance+ could further enhance data-driven decision-making and intervention efforts.

About the Presenter

Sharon Bradley, M.Ed., Director – Student, Family, and Community Services

Sharon Bradley is an experienced educational leader with over 15 years in student services at Plano Independent School District (PISD). As the Director of Student Services, she focuses on creating an inclusive environment that meets the diverse needs of students.

Holding a Master’s degree in Educational Leadership, Sharon has a strong background in special education and program development. She advocates for equity in education, enhancing student well-being and academic success.

Sharon shapes policies and programs related to counseling and support, believing every student deserves the opportunity to thrive. Outside of work, she enjoys engaging with the community and mentoring future educators, making a lasting impact on PISD.

 

Shifting Truancy Intervention

Rebecca Clark and Jennifer Boniol from Lewisville ISD discussed shifting truancy interventions from compliance to student-centered approaches. They use the RaaWee Attendance+ tool for data management and introduced the ADAPT program for counseling, HOPE for substance abuse, and CHOICES for family support, leveraging tiered support from counselors and social workers for holistic intervention.

A Shift from Compliance to Support

Lewisville ISD has transitioned from traditional truancy enforcement to student-centered strategies, adapting to legal changes that limit punitive measures. By addressing the root causes of absenteeism, the district ensures students receive the support they need to stay engaged in school.

Leveraging Data for Early Absenteeism Interventions

With the implementation of RaaWee Attendance+ solutions, staff gain real-time attendance insights, enabling them to identify at-risk students early and intervene proactively. This data-driven approach allows for targeted support rather than reactive discipline.

ADAPT: Counseling for Student Success

A key initiative, ADAPT, is a three-week small group counseling program for students and parents, offered across all five high schools. The program focuses on self-awareness, social skills, and decision-making, serving as both a pre-court intervention and a court-ordered option for struggling students.

Comprehensive Mental Health and Family Support

Lewisville ISD provides additional resources like the HOPE program for substance abuse and the CHOICES program for family counseling. A tiered intervention system, involving campus counselors, Student Assistance counselors, and social workers—ensures that students facing mental health or family challenges receive the right support.

Expanding Intervention Resources for Lasting Impact

Key priorities include expanding ADAPT, refining counseling referral criteria, and enhancing collaboration between administrators and counseling staff. By emphasizing intentional communication and student well-being, Lewisville ISD ensures truancy interventions are both supportive and effective.

RaaWee Definitive Guide

Strategic Attendance Planning Playbook for Next Year

Virtual Workshop Series

To support districts in applying the framework, a six-part virtual workshop series has been developed based on the guide. Designed for district leaders, campus administrators, attendance teams, and student services professionals, the series helps teams move from understanding the framework to using it in a purposeful way as they prepare for the upcoming school year.

Each session focuses on a specific component of the guide and includes an overview, guided discussion, and dedicated time for action planning. Participants will work through the framework step by step, applying it directly to their district context and building a stronger, more coordinated approach to attendance for next year.

Series Schedule

April 21: Organize and Mobilize Your Team
April 28: Agree Upon Destination
May 5: Prioritize Routes
May 12: Share Your Roadmap
May 19: Build Capacity and Partnerships
May 26: Implement, Monitor, and Adapt

What You Will Gain

🔹Weekly, actionable steps that can be implemented immediately

🔹A structured, district-specific attendance playbook

🔹Participants will receive CEU credits

🔹Ongoing support through session recaps and summaries

Definitive Guide to Attendance Improvement

Student attendance remains a foundational driver of academic success, yet improving it continues to be a complex challenge for many districts.

The Definitive Guide to Student Attendance Improvement was developed to support school and district leaders with a clear, structured approach to this work. It provides practical, actionable strategies that can be integrated into existing plans, helping teams move beyond tracking attendance toward building a coordinated, system-wide effort.

The guide emphasizes collaboration, shared responsibility, and planning, while also supporting districts in leveraging RaaWee Attendance+ tools and resources. Its purpose is to help teams create sustainable systems that strengthen student engagement and improve attendance outcomes.

Definitive Guide Implementation Templates

As teams begin applying the framework, the focus shifts from understanding to execution. Turning ideas into a coordinated plan requires structure, clarity, and consistency across teams.

To support this work, a set of implementation templates aligned to the Definitive Guide is available in a format designed for easy access and use during planning sessions.

These templates help teams organize discussions, define priorities, and translate the framework into a clear, actionable attendance strategy.

About the Workshop Facilitator

Sharon Bradley is a national educational consultant, author, and speaker with over 25 years of experience in K–12 education. She previously served as a district administrator in the Dallas–Fort Worth area, leading districtwide efforts in truancy prevention and student engagement, and has held roles including student services director, high school principal, assistant principal, and dropout prevention coordinator.

She is the author of Chronic Absenteeism: Prevention and Intervention Strategies for Schools, Families, and Communities and Combating Chronic Absenteeism through Attendance Intervention Plans. Sharon is also a founding member of Attendance USA and was recognized as a 2024 “Leader to Learn From” by EducationWeek and the 2023 “Person of the Year” by the International Truancy and Dropout Prevention Association.

She currently serves as Principal Consultant at RaaWee K12 Solutions, supporting districts with proven attendance and engagement strategies.

About the Guide’s Author

Born and raised in an educator household, Dr. Kim Wallace started her own career in public education 30 years ago as a high school English and history teacher before becoming a site principal and district office administrator. Her most recent K-12 role was as superintendent of one of the 20 largest school districts in California. Kim joined the UC Berkeley School of Education Leadership Programs division as the Associate Director of the 21st Century California School Leadership Academy (21CSLA) State Center in 2020.

She also runs her own consulting company, Process Makes Perfect, specializing in real-world solutions for practitioners in the field. Kim consults, writes, and presents internationally on systems change and emerging trends in educational leadership. An award-winning, innovative educator, Kim leverages her abilities in educational administration, program management, and relationship development to optimize institutional effectiveness and deliver remarkable results.

Dr. Wallace’s book Leading the Launch: A Ten-Stage Process for Successful School District Initiatives was published by Solution Tree Press in 2021, followed by Leading Through an Equity Lens in 2023. Her upcoming book, Gamechanging Leadership in Action: An Educator’s Companion, is in production with Routledge/Taylor & Francis (Fall 2025). Kim attended the University of California, Santa Barbara, for her undergraduate degree in history. She then earned her Master’s in Education (M.Ed.) at the University of California, Los Angeles, and culminated her educational goals with a Doctorate in Education (Ed.D.) from the University of California, Davis.