Addressing the Chronic Absentee Recovery Issue

Madelyn Jackson and Jennifer Peterson from Val Verde USD have implemented effective strategies to tackle chronic absenteeism through a structured approach that includes SART (School Attendance Review Team) meetings and home visits. By leveraging the RaaWee Attendance+ tools and mobile app, they have created a comprehensive system that addresses the unique challenges faced by students who struggle with attendance.

Their team conducts around 4,000 SART meetings annually, alongside approximately 150 home visits, placing a strong emphasis on early intervention and personalized support for each student identified as chronically absent. This proactive approach has led to impressive outcomes, with the program achieving a remarkable 96.7% attendance rate. Notably, significant improvements in attendance have been observed following home visits, showcasing the effectiveness of their tailored strategies.

Hosting SART Meetings

The SART meetings are carefully structured to involve both parents and attendance specialists initially at the primary level, gradually including students at the secondary level. These meetings serve as a crucial platform for discussing the detrimental impact of absences on academic performance and the overall well-being of students. When attendance does not improve after these interventions, cases are escalated to the School Attendance Review Board (SARB). This board comprises community partners, including a district attorney, social worker, district nurse, and other district representatives, ensuring a collaborative approach to addressing attendance issues.

Individualizing Home Visits

In addition to SART meetings, attendance specialists perform approximately 150 home visits each year. These visits are designed to provide personalized support, conduct wellness checks, and verify residency. By engaging with families in their home environments, the specialists can better understand the barriers to attendance and offer targeted assistance. The personal touch of these visits has proven to significantly improve attendance rates, reinforcing the district’s unwavering commitment to the success of its students.

Resulting Attendance Success

Before the COVID-19 pandemic, the program had successfully maintained a 96.7% attendance rate, indicative of the positive impact of their strategies. The team effectively utilizes the RaaWee Attendance+ mobile app for streamlined tracking, efficient route planning, and thorough documentation, which enhances their outreach efforts and improves response times.

This comprehensive approach has been instrumental in re-engaging students and families, ensuring not only better attendance outcomes but also fostering a supportive community that values education and student success. By addressing chronic absenteeism head-on, Val Verde USD exemplifies a commitment to creating a nurturing learning environment for all its students.

Shifting Truancy Intervention

Rebecca Clark and Jennifer Boniol from Lewisville ISD discussed shifting truancy interventions from compliance to student-centered approaches. They use the RaaWee Attendance+ tool for data management and introduced the ADAPT program for counseling, HOPE for substance abuse, and CHOICES for family support, leveraging tiered support from counselors and social workers for holistic intervention.

A Shift from Compliance to Support

Lewisville ISD has transitioned from traditional truancy enforcement to student-centered strategies, adapting to legal changes that limit punitive measures. By addressing the root causes of absenteeism, the district ensures students receive the support they need to stay engaged in school.

Leveraging Data for Early Absenteeism Interventions

With the implementation of RaaWee Attendance+ solutions, staff gain real-time attendance insights, enabling them to identify at-risk students early and intervene proactively. This data-driven approach allows for targeted support rather than reactive discipline.

ADAPT: Counseling for Student Success

A key initiative, ADAPT, is a three-week small group counseling program for students and parents, offered across all five high schools. The program focuses on self-awareness, social skills, and decision-making, serving as both a pre-court intervention and a court-ordered option for struggling students.

Comprehensive Mental Health and Family Support

Lewisville ISD provides additional resources like the HOPE program for substance abuse and the CHOICES program for family counseling. A tiered intervention system, involving campus counselors, Student Assistance counselors, and social workers—ensures that students facing mental health or family challenges receive the right support.

Expanding Intervention Resources for Lasting Impact

Key priorities include expanding ADAPT, refining counseling referral criteria, and enhancing collaboration between administrators and counseling staff. By emphasizing intentional communication and student well-being, Lewisville ISD ensures truancy interventions are both supportive and effective.

 Description

Angela, a former teacher and at-risk coordinator, shared Garland ISD’s enrollment/dropout recovery process. She introduced “Operation Opportunity” to streamline efforts, highlighting initiatives like “LEAP” and “RISE.” With clear processes, multi-channel communication, RaaWee Attendance+, and attendance teams, 67% advanced to sophomores, and 85% graduated or continued, ensuring year-long student support.

Operation Opportunity: A Structured Approach

Garland ISD’s enrollment / dropout recovery process is built on clear expectations, documented procedures, and multi-channel communication. Through Operation Opportunity, the district streamlined efforts to re-engage students, launching key initiatives like LEAP and RISE to expand academic opportunities.

Reconnecting Individual Students to Education (RISE) Program

The RISE program provides flexible schedules, online courses, and individualized support, helping 67% of participants advance to sophomore year and 85% either graduate or continue their education.

Attendance Teams for Targeted Interventions

Specialists are assigned to high schools to closely monitor attendance and implement interventions. Dedicated administrators track trends by grade level and demographics, ensuring early support for at-risk students. Home visits and partnerships with programs like McKinney-Vento and Hazel Health further assist vulnerable students and families.

Incentives and Year-Round Engagement

Garland ISD maintains a year-long focus on attendance goals, prioritizing data accuracy and celebrating small wins. Community-sponsored incentives reward students for improved attendance, reinforcing positive habits.

Leveraging RaaWee Attendance+ for Efficiency

With clear staff training and digital tools like RaaWee Attendance+, the district enhances student tracking and intervention efficiency. A Multi-Tiered System of Support (MTSS) framework further aids struggling students, ensuring they receive the help they need.

Accountability and Long-Term Success

Angela emphasized the importance of clear documentation, collaboration between district and campus teams, and strong accountability measures. By aligning enrollment recovery efforts with structured strategies, Garland ISD fosters long-term student success.

About the Presenter

Angela Daniels, M.Ed., Student Engagement Administrator, Student Services, Garland ISD, TX

Angela is a former Intervention Coordinator and teacher with 20 years of experience developing unique opportunities to help all students succeed. She has led initiatives that have reduced dropout rates and enhanced student engagement. She holds certifications in Education Leadership and Dropout Prevention.

Description

Gabriela Pulido and Donna Minix discussed Katy ISD‘s truancy prevention efforts. Serving 88,465 students, the district saw attendance peak at 99.74% in 2019-2020 but declined slightly post-pandemic. To combat this, the dropout and chronic absenteeism prevention teams use RaaWee Attendance+, now expanding district-wide, to track attendance, sign AIPs electronically, and monitor communications effectively. 

A Data-Driven Approach to Attendance

Katy ISD, serving over 88,000 students across 70 campuses, has implemented targeted interventions to minimize truancy. While attendance peaked at 99.74% in 2019-2020, a slight decline followed the pandemic. The Dropout Prevention Department, led by Gabriela Pulido, collaborates with facilitators, social workers, and police officers to keep students engaged.

Structured Truancy Interventions

The district closely monitors attendance trends, implements Attendance Improvement Plans (AIPs), and follows a structured truancy flow chart, utilizing warning letters and court referrals when necessary. Partnerships with programs like Triad provide additional truancy prevention support.

Expanding the Use of RaaWee Attendance+

After a successful pilot in six schools, RaaWee Attendance+ is now being scaled district-wide. The platform offers real-time attendance reports, electronic AIP signatures, and email tracking, enhancing communication and intervention efforts.

Holistic Attendance Support for Students

Beyond attendance tracking, Katy ISD integrates character education, mental health services, and crisis intervention to support student well-being. These initiatives reinforce the district’s commitment to keeping students in school and engaged.

Collaboration for Continuous Attendance Improvement

With a low dropout rate, 167 students in 2019-2020 and 273 last year, Katy ISD remains focused on refining strategies and fostering a culture of attendance. By expanding digital tools and strengthening community partnerships, the district continues to make strides in reducing truancy.

RaaWee Definitive Guide

Strategic Attendance Planning Playbook for Next Year

Virtual Workshop Series

To support districts in applying the framework, a six-part virtual workshop series has been developed based on the guide. Designed for district leaders, campus administrators, attendance teams, and student services professionals, the series helps teams move from understanding the framework to using it in a purposeful way as they prepare for the upcoming school year.

Each session focuses on a specific component of the guide and includes an overview, guided discussion, and dedicated time for action planning. Participants will work through the framework step by step, applying it directly to their district context and building a stronger, more coordinated approach to attendance for next year.

Series Schedule

April 21: Organize and Mobilize Your Team
April 28: Agree Upon Destination
May 5: Prioritize Routes
May 12: Share Your Roadmap
May 19: Build Capacity and Partnerships
May 26: Implement, Monitor, and Adapt

What You Will Gain

🔹Weekly, actionable steps that can be implemented immediately

🔹A structured, district-specific attendance playbook

🔹Participants will receive CEU credits

🔹Ongoing support through session recaps and summaries

Definitive Guide to Attendance Improvement

Student attendance remains a foundational driver of academic success, yet improving it continues to be a complex challenge for many districts.

The Definitive Guide to Student Attendance Improvement was developed to support school and district leaders with a clear, structured approach to this work. It provides practical, actionable strategies that can be integrated into existing plans, helping teams move beyond tracking attendance toward building a coordinated, system-wide effort.

The guide emphasizes collaboration, shared responsibility, and planning, while also supporting districts in leveraging RaaWee Attendance+ tools and resources. Its purpose is to help teams create sustainable systems that strengthen student engagement and improve attendance outcomes.

Definitive Guide Implementation Templates

As teams begin applying the framework, the focus shifts from understanding to execution. Turning ideas into a coordinated plan requires structure, clarity, and consistency across teams.

To support this work, a set of implementation templates aligned to the Definitive Guide is available in a format designed for easy access and use during planning sessions.

These templates help teams organize discussions, define priorities, and translate the framework into a clear, actionable attendance strategy.

About the Workshop Facilitator

Sharon Bradley is a national educational consultant, author, and speaker with over 25 years of experience in K–12 education. She previously served as a district administrator in the Dallas–Fort Worth area, leading districtwide efforts in truancy prevention and student engagement, and has held roles including student services director, high school principal, assistant principal, and dropout prevention coordinator.

She is the author of Chronic Absenteeism: Prevention and Intervention Strategies for Schools, Families, and Communities and Combating Chronic Absenteeism through Attendance Intervention Plans. Sharon is also a founding member of Attendance USA and was recognized as a 2024 “Leader to Learn From” by EducationWeek and the 2023 “Person of the Year” by the International Truancy and Dropout Prevention Association.

She currently serves as Principal Consultant at RaaWee K12 Solutions, supporting districts with proven attendance and engagement strategies.

About the Guide’s Author

Born and raised in an educator household, Dr. Kim Wallace started her own career in public education 30 years ago as a high school English and history teacher before becoming a site principal and district office administrator. Her most recent K-12 role was as superintendent of one of the 20 largest school districts in California. Kim joined the UC Berkeley School of Education Leadership Programs division as the Associate Director of the 21st Century California School Leadership Academy (21CSLA) State Center in 2020.

She also runs her own consulting company, Process Makes Perfect, specializing in real-world solutions for practitioners in the field. Kim consults, writes, and presents internationally on systems change and emerging trends in educational leadership. An award-winning, innovative educator, Kim leverages her abilities in educational administration, program management, and relationship development to optimize institutional effectiveness and deliver remarkable results.

Dr. Wallace’s book Leading the Launch: A Ten-Stage Process for Successful School District Initiatives was published by Solution Tree Press in 2021, followed by Leading Through an Equity Lens in 2023. Her upcoming book, Gamechanging Leadership in Action: An Educator’s Companion, is in production with Routledge/Taylor & Francis (Fall 2025). Kim attended the University of California, Santa Barbara, for her undergraduate degree in history. She then earned her Master’s in Education (M.Ed.) at the University of California, Los Angeles, and culminated her educational goals with a Doctorate in Education (Ed.D.) from the University of California, Davis.

Description

The meeting discussed the HEB ISD’s truancy prevention and student success initiatives. Key points included the district’s demographics and graduation rate. The truancy process involves warning letters, parent contacts, and administrative conferences, escalating to court referrals at 13 unexcused absences. Serving 22,837 students, the district uses the RaaWee Attendance+ system tools for tracking and emphasizes timely interventions, community service, and character education programs to improve attendance and achievement.

Chronic Absenteeism & Truancy Interventions

The state-mandated truancy plan includes warning letters at three unexcused absences, parent contact, and student-administrator conferences. At six absences, a parent conference is held, and intervention programs are considered. Nine absences result in in-school suspension (ISS), and at thirteen, the truancy department may refer the case to court, prioritizing family support before legal action. This proactive approach aims to combat chronic absenteeism and ensure students remain engaged in their education.

Elementary students follow a similar process, with tardiness cases escalating from parent contact at five tardies to potential court filing at 30. The truancy department engages families through phone calls, home visits, and campus support to address chronic absenteeism early on.

Community Involvement in Attendance Awareness

Community involvement includes food drives, mobile pantries, and the TEAMS character education program. Retired professionals counsel at-risk families, and Hope Academy provides alternative learning environments.

Ongoing Support and Student Engagement

Best practices include a “hero board” to promote punctuality, door hangers for outreach, and rigorous documentation via RaaWee Attendance+ system tools. The department monitors attendance trends, tracks sibling comparisons, and emphasizes swift intervention for better outcomes.

Regular follow-ups ensure effective chronic absenteeism prevention, keeping students engaged and in school.

About the Presenter

Xavier Warren, Truancy Officer, Hurst-Euless-Bedford ISD, TX. 

Xavier Warren is a dedicated professional in the Truancy Department at Hurst-Euless-Bedford Independent School District, focused on improving student attendance and fostering accountability. Committed to educational equity, he addresses barriers to truancy, ensuring all students have the chance to succeed.

Through proactive communication and targeted interventions, Xavier collaborates with families, teachers, and community stakeholders to develop effective strategies that promote regular attendance. His expertise in building relationships has positively impacted student engagement and academic success.

Additionally, Xavier serves as the current president and has served as past treasurer of the Texas Association of Truancy & Dropout Prevention (TATDP), committed to best practice networking with his fellow professionals.

Powerful Attendance Improvement

Allison Woods, Assistant Superintendent of Warren Township, shared the district’s attendance efforts. With 11,500 students, including 16% with disabilities and 17% multilingual learners, proactive tracking and engagement reduced chronic absenteeism by 15%. Partnering with RaaWee Attendance+ improved attendance by 8%+ in a year, supported by tiered interventions and family outreach.

The Importance of Student Attendance for Academic Success

Schools increasingly recognize student attendance as vital for academic success. This case study explores MSD Warren’s initiative to improve attendance rates by addressing barriers and fostering accountability. Through strategic communication and targeted interventions, MSD Warren Township has achieved significant improvements.

Background: Challenges in Attendance Rates

Initially, MSD Warren faced attendance rates around 85.11% during the 2021-2022 school year. As a result, different strategies produced uneven results. To address this, the district launched a plan to improve communication, accountability, and student engagement.

Key Strategies for Improving Student Attendance

  • Cultural Shift in Attendance Perception: The initiative started with changing how attendance was viewed. It stressed the importance of being present for both success and well-being through discussions with families and students.
  • Systematic Attendance Plan: Additionally, a clear plan outlined communication methods, competitions, and recognition for good attendance, promoting responsibility.
  • Proactive Communication: Family engagement liaisons also called families of chronically absent students to build support early on.
  • Tiered Intervention Model: The district implemented a model that addressed attendance issues at three levels, ensuring responses matched the severity of the problem.

Results: Significant Improvements in Attendance Rates

By the end of the 2022-2023 school year, attendance rates improved to about 94%. This change reflects effective strategies and a united effort from the school community.

Conclusion: Lessons Learned for Enhancing Student Attendance

In conclusion, MSD Warren’s approach serves as a helpful example for other schools. By addressing barriers and encouraging accountability, the district raised attendance rates and improved student outcomes. This shows the value of teamwork and proactive actions in making meaningful changes.

About the Presenter

Allison Woods, Asst Superintendent for Exceptional Learners and Whole Child at MSD Warren Township

Allison Woods is an accomplished educator and administrator at MSD Warren Township, dedicated to fostering a positive learning environment and enhancing student achievement. With a strong educational background, she implements innovative teaching strategies and supports teachers in their development. Her commitment to student success is evident through her collaboration with families, staff, and community partners, creating a supportive atmosphere that empowers students.

Allison has been involved in initiatives aimed at improving educational outcomes and promoting equity within the district. Her leadership and dedication have made a significant impact on the MSD Warren Township community, inspiring both students and educators.

Improving Overall Student Attendance

Angela Daniels from Garland Independent School District (ISD) in Garland, TX, recently shared valuable strategies her team employed for student attendance improvement and dropout recovery, showcasing remarkable success in increasing high school attendance from 90.59% in 2023 to 93.2% in 2024. With a student population of 51,000 spread across 70 campuses, Garland ISD faces significant challenges in terms of truancy, which affects approximately 14% of students, and chronic absenteeism, impacting around 9%. Given that 72% of students are economically disadvantaged and 50% classified as at-risk, addressing attendance issues is paramount for the success and well-being of students in the district.

To support their attendance intervention efforts, Garland ISD utilizes the RaaWee Attendance+ system, which provides essential tools and reporting capabilities. This system aids the district in tracking attendance interventions, showcasing proof points, and analyzing trends related to student instructional minutes and funding recovery efforts. By leveraging data effectively, the district can pinpoint areas needing improvement and measure the impact of their strategies.

Addressing Dropout Recovery

Focusing specifically on high school students, particularly ninth graders, the district implemented root cause analysis and flexible scheduling to identify key problem areas affecting attendance. Attendance specialists were designated at each campus, and data was meticulously analyzed by grade level, race, gender, and teacher impact. Recognizing that transition years, such as moving from eighth to ninth grade, often present challenges, the district prioritized these students through home visits and summer outreach initiatives.

One notable initiative is the RISE program, which allows students to customize their schedules to accommodate personal and family challenges. This program encourages collaboration with counseling, special programs, and other stakeholders to establish fair and equitable criteria for participation. Impressively, 85% of participants in the RISE program continued their education or graduated, highlighting the program’s effectiveness.

Angela emphasized the importance of data analysis, collaboration, and celebrating small wins throughout the process. She also stressed the necessity of structured plans, ongoing checkpoints, and stakeholder involvement that extends beyond just the attendance team. By creating equitable solutions and fostering engagement and positive attendance, Garland ISD is dedicated to supporting students in staying present, connected, and thriving in their educational journeys. Their comprehensive approach serves as a model for other districts striving to improve student attendance and overall success.

About the Presenter

Angela Daniels, M.Ed., Student Engagement Administrator, Student Services, Garland ISD, TX

Angela is a former Intervention Coordinator and teacher with 20 years of experience developing unique opportunities to help all students succeed. She has led initiatives that have reduced dropout rates and enhanced student engagement. She holds certifications in Education Leadership and Dropout Prevention.

Federal & State Funding Opportunities

Understanding the world of education finance can be daunting for even the most seasoned of school and district leaders. The good news is, you don’t need to be a financial wizard to make fiscal decisions that will last a lifetime for your students by investing in attendance tracking and improvement technology. Implementing a robust digital platform that includes proactive and reactive strategies, multi-tiered interventions, high quality real time data, and two-way communications has proven to be the most effective approach to truancy abatement.

While chronic absenteeism preceded the pandemic and ballooned during, it has not quite bounced back in the aftermath (if we can even say we have fully reached post-pandemic status). According to the National Center for Education Statistics (July 6, 2022) “Compared to a typical school year prior to the start of the COVID-19 pandemic, 72 percent of U.S. public schools reported an increase in chronic absenteeism among their students. So, what’s happening? That’s what we’d all like to know. 

Attendance Tracking

Discovering the root causes of absenteeism, school refusal, chronic truancy, avoidance, or whatever other terms exist to describe the post-pandemic epidemic of student non-attendance is essential before allocating funding to address the issues. Since we know that there is no single or predominant reason, but rather an intricate mix of ingredients that contribute to truancy behaviors, addressing the problem systemically requires multi-pronged approaches. If we can reframe non-attendance as a symptom rather than “the problem” we can get closer to addressing the core of why many students have not returned post-pandemic. And only then does the conversation about resource allocation follow. 

Most schools and districts have not seen these incredible amounts of education funding coming through to mitigate the impacts of the Covid-19 pandemic in decades, if ever. Even so, dollars remain limited and often time-bound, so it’s important to leverage short-term activities with an eye on long-term solutions for attendance improvements. Distinguishing between limited-term revenue and ongoing funding can help leaders determine appropriate and sustainable allocations. 

Simply put, one-time dollars, otherwise known as “soft money” should only be spent on actions or items that are expected to fulfill short-term purposes. Ongoing dollars can be relied on for longer term applications. Covid relief funds, for example, such as the Coronavirus Aid, Relief, and Economic Security (CARES) Act, Coronavirus Response and Relief Supplemental Appropriations (CRRSA) Act, American Rescue Plan (ARP) Act, and Governor’s Emergency Relief Programs (GEER), all have a shorter shelf life than the annually distributed Elementary and Secondary Education Act (ESEA) Title I-IV funds. 

When adopting an attendance monitoring program, consider braiding different funding streams to cover your initial costs with limited-term funding, such as professional development and training, hardware purchases, technology infrastructure or upgrades, attendance incentive campaigns, or technical support. After you get up and running, ongoing funding can be used to pay for annual licensing/contracts for attendance and student information systems, support staffing, interventions, and communications. 

In my experience, most school and district leaders, outside of business services departments, confess that managing budgets is their least favorite part of the job—and one they weren’t often explicitly trained for. 

Try inverting your thinking from the traditional approach… 

“We have a grant allocation of $500,000 that lasts for three years; what can we buy?” 

…To a different mindset: “We have two major attendance issues to address—one for long-term truants and one for students who were previously attending but stopped after the pandemic.” Then ask these questions: 

  • What tools do we need to monitor and communicate attendance issues effectively?
  • Which funding sources can we tap that will address each major problem?
  • What kinds of support are necessary to move the needle for each group? 

Once you’ve asked and answered those questions, then the dollars will follow. And your inquiry before investment will pay off in the best ways for the students you serve.

About the Author

Kim Wallace, Professional Educational Consultant & Author at Process Makes Perfect

Born and raised in an educator household, Dr. Kim Wallace started her own career in public education 30 years ago as a high school English and history teacher before becoming a site principal and district office administrator. Her most recent K-12 role was as superintendent of one of the 20 largest school districts in California. 

Kim joined the UC Berkeley School of Education Leadership Programs division as the Associate Director of the 21st Century California School Leadership Academy (21CSLA) State Center in 2020. She also runs her own consulting company Process Makes Perfect, specializing in real world solutions for practitioners in the field. Kim consults, writes, and presents internationally on systems change and emerging trends in educational leadership. An award-winning, innovative educator, Kim leverages her abilities in educational administration, program management, and relationship development to optimize institutional effectiveness and deliver remarkable results.

Dr. Wallace’s book Leading the Launch: A Ten-Stage Process for Successful School District Initiatives was published by Solution Tree Press in 2021, followed by Leading Through an Equity Lens in 2023. Her upcoming book, Gamechanging Leadership in Action: An Educator’s Companion is in production with Routledge/Taylor & Francis (Fall 2025). Kim attended the University of California Santa Barbara for her undergraduate degree in history. She then earned her Master’s in Education (M.Ed.) at the University of California Los Angeles and culminated her educational goals with a Doctorate in Education (Ed.D.) from the University of California Davis.

Attendance Team Collaboration

Teamwork is nothing new to the education field–it is a major part of the way we conduct the important business of educating children. Teachers are involved in grade-level or content area teams. Support and clerical staff work together on teams in the front office. Administrators operate on leadership teams at the district level. And there are teams on everything in between: from school climate committees to parent-teacher organizations to curriculum task forces to governing boards. But just because we’re all on teams doesn’t necessarily mean we automatically know how to interact, function, or execute our jobs or missions as one entity. Think about all of the teams you’ve participated on, either voluntarily or by assignment, and the qualities that made them successful…or not. 

Team Building for Success

Building a high-performing attendance team can be a little more complex than groups that are affiliated by subject matter or job roles, since they tend to be multi-disciplinary, cross-functional, and far-reaching. However, they do passionately share the same goal: Improving attendance for our most marginalized students. Here are a few tips for creating and organizing a well-designed attendance team: 

Think outside of the box when deciding whom to invite.

Obviously, you want to include the director of student services, a nurse or child welfare specialist, a site administrator from each grade span, a counselor, and attendance clerks, but also think about adding a student, parent/caregiver, student information system manager, and external community partners that also serve families. They can each add unique and valuable perspectives and offer creative solutions to consider as you craft your strategies and approaches to reduce truancies and chronic absenteeism.

Relationships don’t build themselves.

Though there are many pressing and urgent issues to attend to in your meetings, the work can be done much more effectively when team members know each other as human beings, learn to trust each other, and share their stories together. Spend some time exploring what draws each member to the work, why they care, what motivates them, and what they hope to accomplish by joining the team. These strong relationships will help people commit to coming to meetings and participating with their whole selves for the long term. 

Know and state your purpose.

In early meetings, the team should establish norms, define appropriate goals and expectations, and establish a flexible decision-making process. It’s also important to communicate with each other openly, freely, and democratically. Consider leveling the playing field and breaking down barriers by using first names rather than titles or ranking. When issues are handled professionally and promptly and each member knows how their own part contributes to the whole, teams can cover more ground and make a greater impact on student attendance. 

As the African proverb says “If you want to go fast, go alone, if you want to go far, go together”. And since we have many miles to go before we sleep in the work of improving student attendance, it’s much more sustainable to do so as a team that works!

About the Presenter

Kim Wallace, Professional Educational Consultant & Author at Process Makes Perfect

Born and raised in an educator household, Dr. Kim Wallace started her own career in public education 30 years ago as a high school English and history teacher before becoming a site principal and district office administrator. Her most recent K-12 role was as superintendent of one of the 20 largest school districts in California. 

Kim joined the UC Berkeley School of Education Leadership Programs division as the Associate Director of the 21st Century California School Leadership Academy (21CSLA) State Center in 2020. She also runs her own consulting company Process Makes Perfect, specializing in real world solutions for practitioners in the field. Kim consults, writes, and presents internationally on systems change and emerging trends in educational leadership. An award-winning, innovative educator, Kim leverages her abilities in educational administration, program management, and relationship development to optimize institutional effectiveness and deliver remarkable results.

Dr. Wallace’s book Leading the Launch: A Ten-Stage Process for Successful School District Initiatives was published by Solution Tree Press in 2021, followed by Leading Through an Equity Lens in 2023. Her upcoming book, Gamechanging Leadership in Action: An Educator’s Companion is in production with Routledge/Taylor & Francis (Fall 2025). Kim attended the University of California Santa Barbara for her undergraduate degree in history. She then earned her Master’s in Education (M.Ed.) at the University of California Los Angeles and culminated her educational goals with a Doctorate in Education (Ed.D.) from the University of California Davis.